Dilip Bhatia on X: Empathy as defined by @MerriamWebster. Almost reads like a list of steps to deliver a great customer experience 🤔 #CX #CustomerExperience / X
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Looking at Technology Through Our Customer's Eyes
The customer experience trends influencing us now
The customer experience trends influencing us now, by Dilip Bhatia
The customer experience trends influencing us now, by Dilip Bhatia
Understanding the customer experience in human-computer interaction: a systematic literature review [PeerJ]
Looking at Technology Through Our Customer's Eyes
Empathy + analytics = enhanced customer experience
The customer experience trends influencing us now, by Dilip Bhatia
Looking at Technology Through Our Customer's Eyes
Looking at Technology Through Our Customer's Eyes
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